Our Service Team

When your Ford needs a service or repair, you want to take it to someone you can be sure will do a good job with the minimum fuss, and at a good price. Each time you visit CAB. for a service or repair you'll experience the benefits of our 'Interactive Reception', designed to provide the best possible care for you and your Ford.

Equipped with a wealth of experience and innovative technologies, we ensure that your Ford is always in top condition enabling you to look forward to maximum driving pleasure at all times. Only Authorised Ford Workshops can provide you with a professional, all round experience that meets both your requirements and the needs of your car.

Staff at CAB is of the highest quality, be it sales staff, reception personnel, motor technicians, finance managers etc. As an organisation CAB see our staff to be our greatest asset and this philosophy has resulted in exceptional levels of service throughout all our departments.

At CAB we know that it is thanks to our customer that we have been in business for over 90 years. Customer service has always been important and now we have added 10 New Commitments to our Customer Promise.

Customer Promise

• 1. Excellent Customer Care

  We will ensure that you are treated promptly, fairly and courteously. We will give you a fully inclusive price for repairs and we will provide you with a full explanation of the work undertaken when you return to collect your vehicle. We’ll also endeavour to keep you mobile whilst your vehicle is being serviced.

• 2. Service Price Match-Guarantee

  We will price match any written service quotation from any licensed independent garage using Ford genuine parts, and applying the same conditions, offers and high standards that form the basis of our own Ford Service Promise. (ROI only)

• 3. Free Ford Roadside Assistance*

  We will provide you with FREE pan-European Ford Roadside Assistance, 24/7, all year around, anywhere in Europe.

• 4. eCheck is a free multi-point vehicle health check

  Performed using the latest electronic inspection equipment, no additional work will be carried out without your consent.

• 5. Free Check for Outstanding Service Actions & Software Updates

  We will check for any outstanding Ford Technical or Software Updates during servicing - and carry them out for FREE.

• 6. Technical Excellence

  Only Ford-trained technicians using the latest computerised diagnostic equipment, and Ford approved tools will be permitted to carry out a service on your Ford.

• 7. Free Puncture Repair & Tyres Condition Check

  If you unfortunately experience a tyre puncture between your service intervals, we will minimise the inconvenience by mending all repairable punctures for FREE.

  Plus, we’ll check all of your remaining tyres too.

• 8. Free Fitment of Wiper Blades & Replacement of Exterior Light Bulbs**

  We will fit any wiper blades and exterior bulbs purchased from us for FREE, including headlights, indicators, side lights, brake lights and fog lights.

• 9. Ford Genuine Parts Warranty***

  We will use only genuine Ford parts providing you with the benefit of Ford’s unique comprehensive Ford parts warranty.

• 10. Free Car Wash & Windscreen Detergent

  We will provide you with a FREE vehicle wash, and windscreen detergent, so that your Ford looks as good as it performs after your visit to us.

Meet the Team

Contact us